Shipping policy

 

Klemani Shipping Policy

This shipping policy applies to all deliveries within the United Kingdom.

Delivery Information

At Klemani, we strive to process and deliver your order as quickly and efficiently as possible. Below are the estimated delivery times for all our shipments:

  • Order Cut-off Time: Orders placed before 5:00 PM (GMT) will be processed the same day.
  • Processing Time: 1-2 business days (Monday to Friday). Processing times may be longer during peak periods or public holidays.
  • Shipping Time: 4-7 business days (Monday to Friday delivery). Please note that deliveries to remote areas or during public holidays may take slightly longer.

Shipping Partners

To ensure your order is delivered safely and on time, we collaborate with reputable UK courier services, including:

  • Royal Mail
  • DHL

Shipping Costs

We offer free shipping on all our products, with no minimum order value. This applies to all orders within the United Kingdom. For international deliveries, additional costs may apply; please contact us for specific rates and delivery times.

Shipping Your Order

Once you place an order with Klemani, we work hard to ensure you receive your purchases as quickly as possible! After placing your order, you will receive a confirmation email. The processing phase then begins, and we work closely with our shipping partners to dispatch your order promptly.

While we aim to deliver your order within the timeframes mentioned above, unforeseen circumstances such as weather conditions, public holidays, or logistical delays may impact delivery times. In the event of delays, we will provide you with timely updates.

Tracking Your Shipment

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to easily track your parcel. Have questions about your delivery status? Feel free to contact our customer service team via email. We are happy to assist and resolve any issues.

Returns

If you are not satisfied with your order for any reason, you can request a return within 30 days of receiving your parcel. Please refer to our Return Policy for detailed instructions on how to request and process a return.

Contact Information

  • Store Name: Klemani
  • Phone Number: +31 97010282447
  • Email: info@klemani.com
  • Business Address: Prins Hendriklaan 39, 1075 BA Amsterdam, Netherlands

Our customer service team is available Monday to Friday, from 7:00 AM to 5:00 PM. We aim to respond within 24 hours.