Terms and Conditions

Terms and Conditions of Klemani

This website is operated by Klemani. Throughout the site, the terms "we", "us", and "our" refer to Klemani. Klemani offers this website, including all information, tools, and services available on this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and contributors of content.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence or that you are of legal age and have given us consent to allow any of your minor dependents to use this site. Our services are only available to individuals who have reached the legal minimum age for online purchases in their jurisdiction. We reserve the right to verify customers’ identity and age as part of our security measures.

You agree not to use our products or services for any illegal or unauthorised purposes. This includes, but is not limited to, violating any laws in your jurisdiction, including copyright laws, trademark laws, or e-commerce regulations. Additionally, you must not transmit any worms, viruses, or harmful code via our site or services. Any breach of these Terms will result in the immediate termination of your access to our services, and we reserve the right to pursue legal action if necessary.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time and for any reason without prior notice. This applies particularly in cases where we suspect that our services are being used fraudulently or without authorisation.

The services we provide may involve the transfer of your data, excluding credit card information, unencrypted across various networks. Credit card information is always encrypted during transmission. We work with external payment processors that comply with international security standards (e.g., PCI DSS).

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including content or contact details, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

The information provided on this site may not always be complete, accurate, or current. We are not responsible if the information on this website is inaccurate or incomplete. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Historical information provided on this site is for reference only and may not be current. We reserve the right to modify the content of this site at any time but are under no obligation to update it. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Changes to Service and Prices

The prices of our products are subject to change without notice. Price changes take effect once published on the site. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service. If there are extended interruptions or discontinuations of certain services, we will endeavour to inform our customers in advance unless circumstances prevent us from doing so.

Section 5 – Products or Services

Certain products or services may be exclusively available online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction where legally required or where operational restrictions exist. We may exercise this right on a case-by-case basis depending on specific circumstances.

Descriptions of products or pricing may be modified at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited.

We do not guarantee that the quality of products, services, information, or other material purchased or obtained by you will meet your expectations. Any errors in the Service will be corrected as quickly as possible.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. For example, if we suspect an order is fraudulent or does not comply with Klemani's Terms, we may cancel or modify the order. We may also limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed by or under the same customer account, credit card, or using the same billing and/or shipping address.

If we make a change to or cancel an order, we will attempt to notify you using the email and/or phone number provided at the time of the order. We also reserve the right to refuse orders that, in our opinion, appear to be placed by resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. This includes promptly updating your account details, such as email addresses, credit card numbers, and expiry dates, so we can process your transactions and contact you as needed.

For more information about returns and exchanges, please refer to our Return Policy, available on the website.

Section 7 – Optional Tools

We may provide you with access to third-party tools that we do not monitor or control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind.

The use of optional third-party tools is entirely at your own risk and discretion. You should ensure you are familiar with and approve the terms under which these tools are provided by the relevant third-party providers.

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms.

Section 8 – Third-Party Links

Our website may include links to third-party websites or services that are not controlled by us. These links are provided solely for your convenience and as additional resources.

We are not responsible for examining or evaluating the content or accuracy of these third-party websites. We make no guarantees or representations regarding the materials or websites of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, content, or other transactions made with these third parties.

If you decide to visit third-party websites linked on our site, you do so at your own risk. We encourage you to review the terms and conditions and privacy policies of those third-party sites before engaging in any transactions with them.

Section 9 – User Comments, Feedback, and Other Submissions

If you submit comments, ideas, or feedback, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, or use them in any medium. We are under no obligation to:

Maintain the confidentiality of comments.
Provide compensation for comments.
Respond to comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or violates intellectual property rights or these Terms.

You agree that your comments will not violate the rights of third parties, including but not limited to intellectual property rights, privacy rights, or personal or proprietary rights. Additionally, your comments must not contain libellous, unlawful, abusive, or obscene material or contain viruses or other malicious software.

You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We are not responsible for comments posted by you or any third party.

Section 10 – Personal Information

The collection and processing of your personal information are governed by our Privacy Policy. Please review our Privacy Policy for details on how we protect your data, what rights you have regarding your data, and how you can control your information. By using our website or services, you agree to the terms of our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website or Service that contains typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are under no obligation to update, amend, or clarify information in the Service or on any related website unless required by law. No specified update or refresh date applied to the Service or related website should be interpreted as meaning all information has been updated or corrected.

Section 12 – Prohibited Uses

In addition to other prohibitions outlined in these Terms, you are prohibited from using the website or its content:

For any unlawful purposes.
To solicit others to perform or participate in any unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
To infringe upon or violate our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other malicious code that will or may affect the functionality or operation of the Service, related websites, other websites, or the internet.
To collect or track the personal information of others without consent.
To spam, phish, or engage in any other unethical online practices.

We reserve the right to terminate your use of the Service if you violate any of the prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that from time to time, we may remove the Service for indefinite periods or cancel it at any time, without notice to you.

Your use of the Service and all products and services delivered to you through the Service is at your sole risk. The Service and all products provided through it are (except as expressly stated by us) provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Klemani, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.

Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Klemani, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our services (or any part thereof).

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms will be subject to the jurisdiction of the competent courts in the Netherlands.

Section 19 – Changes to the Terms of Service

You can review the most current version of the Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 20 – Contact Information

Questions about these Terms can be directed to:

Store Name: Klemani
Phone Number: +31 97010282447
Email: info@klemani.com
Business Address: Prins Hendriklaan 39, 1075 BA Amsterdam, Netherlands

Our customer service team is available Monday to Friday, from 7:00 AM to 5:00 PM. We aim to respond within 24 hours.