Payment options

Payment Options at Klemani

At Klemani, we offer a wide range of secure and convenient payment methods, ensuring you can shop with confidence. Below, you’ll find all available payment options and important details about our payment policies.

Available Payment Methods

You can securely make payments at Klemani using the following options:

Visa
Mastercard
Maestro
American Express
Union Pay
Shop Pay
Apple Pay
Google Pay

Security and Encryption

We prioritise the safety of your data. All payments made through our website are protected by the latest encryption technologies (SSL certificates). Whether you pay with a credit card or digital wallet, you can trust that your transaction remains secure and private.

Payment Processing

All payments are processed immediately after placing your order. For credit or debit card transactions, your bank or card issuer may require an additional verification step, such as 3D Secure, to confirm your transaction. Once your payment has been approved, you will receive a confirmation email with the details of your order.

Payment Issues

If you encounter any issues while making a payment, please check the following:

Ensure your debit or credit card has sufficient funds and is authorised for online payments.
Verify that you have entered the correct details, including card number, expiry date, and security code.
If using digital wallets like Apple Pay or Google Pay, ensure they are correctly set up on your device.

If the issue persists, please don’t hesitate to contact our customer service. Our team is happy to assist you in completing your order.

Refunds and Reimbursements

If you are eligible for a refund (e.g., due to a return), the amount will be refunded via the payment method you used for the purchase. Processing refunds may take up to 10 business days, depending on your bank or card issuer. You will receive a confirmation email once your refund has been processed.

Contact Information for Payment Inquiries

Do you have questions or issues related to your payment? Feel free to contact us via the following details:

Store Name Klemani
Phone Number: +31 97010282447
Email: info@klemani.com
Business Address: Prins Hendriklaan 39, 1075 BA Amsterdam, Netherlands

Our customer service is available Monday to Friday from 7:00 AM to 5:00 PM. We aim to respond within 24 hours.